What Can AI Do and What Can’t AI Do?

AI is genuinely useful for several types of tasks right now. Want to draft an email? Brainstorm ideas quickly? Write social media posts? AI can do that! If you want to summarize and analyze large texts quickly, AI is fantastic. And it's great at identifying patterns in data or images.

AI also handles repetitive decisions well. Basic customer service tasks? It’s a champion - it can sort customer support tickets, detect fraudulent transactions, or categorize inventory. If all it needs is pattern recognition or to generate basic content using examples, AI can do it - and do it well.

Here are some real wins: drafting marketing emails, writing product descriptions, summarizing meeting notes, creating first drafts of blog posts, and sorting through customer feedback to find common themes.

Where AI Falls Apart

But AI still struggles with several important things. It's terrible at deep reasoning or understanding context beyond what's directly in front of it. It can't read emotions or understand sarcasm reliably. It often lacks common sense.